{"id":1547,"date":"2025-06-02T19:19:25","date_gmt":"2025-06-02T10:19:25","guid":{"rendered":"http:\/\/hdktest.hitwave.or.jp\/?page_id=1547"},"modified":"2026-04-23T18:47:55","modified_gmt":"2026-04-23T09:47:55","slug":"quality","status":"publish","type":"page","link":"https:\/\/www.hdk.co.jp\/en\/sustainability\/society\/quality\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"

Quality Assurance<\/h3>\n
\n\t<\/div>\n<\/div><\/div><\/div>

Basic Concept<\/h3>\n
\n\t<\/div>\n<\/div><\/div><\/div>
\n
\n\t

Our group has established a system to respond to customer needs and diverse requests. Based on widely gathered information, we adhere to the principles of high-quality, safe product design and environmentally conscious manufacturing. Our motto is to consistently provide products and services that satisfy our customers globally.<\/p>\n<\/div>\n<\/div><\/div>

Spirit of Sincerity<\/h3>\t\t\t
<\/div>\n\t\t<\/div><\/div><\/div><\/div>

Customer First<\/h3>\t\t\t
<\/div>\n\t\t<\/div><\/div><\/div>

Continuous Improvement<\/h3>\t\t\t
<\/div>\n\t\t<\/div><\/div><\/div>

Quality Oriented<\/h3>\t\t\t
<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Basis of Quality Assurance (Creed) <\/h3>\n
\n\t<\/div>\n<\/div><\/div><\/div>
\n
\n\t

Based on the principle of quality first, we aim to build lasting trust with our customers and society and achieve mutual prosperity by proposing and providing products that earn their heartfelt satisfaction.<\/p>\n<\/div>\n<\/div><\/div>

Basic Quality Assurance Policy<\/h3>\n
\n\t<\/div>\n<\/div><\/div><\/div>
\n
\n\t
    \n
  • We develop new technologies capable of meeting advanced and diverse societal demands from an international perspective, and implement quality design backed by accumulated expertise.<\/li>\n
  • We establish a responsibility system for each product from development through sales, ensuring Quality Assurance that meets market performance requirements.<\/li>\n
  • We build quality into the process at its source.<\/li>\n
  • We practice sincere and dedicated service.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div>

    Key Initiatives<\/h3>\n
    \n\t<\/div>\n<\/div><\/div><\/div>

    Product Certification System<\/h3>\n
    \n\t<\/div>\n<\/div><\/div><\/div>
    \n
    \n\t

    We accurately grasp customer needs and conduct repeated design reviews at each stage from conceptual design to mass production, building a system that produces safe, environmentally compatible, high-quality new products.<\/p>\n<\/div>\n<\/div><\/div>

    Quality Compliance<\/h3>\n
    \n\t<\/div>\n<\/div><\/div><\/div>
    \n
    \n\t

    To meet customer expectations for quality, we maintain standard documents and ensure their proper implementation. Supervisors and the Quality Assurance Department regularly patrol production sites to verify compliance.
    \nWe also conduct compliance training as needed to ensure its integration.
    \nFurthermore, we utilize an internal communication platform \/ internal network to operate an internal consultation system (named Themis Web) that does not identify individuals, establishing a framework to broadly address employee inquiries regarding quality.<\/p>\n<\/div>\n<\/div><\/div>

    Customer Evaluation<\/h3>\n
    \n\t<\/div>\n<\/div><\/div><\/div>
    \n
    \n\t

    We regularly obtain customer scorecards to confirm customer evaluations of our group. By disseminating these evaluations internally, we engage in improvement activities aimed at achieving higher customer satisfaction.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Our group has established a system to respond to customer needs and diverse requests. Based on widely gathered information, we adhere to the principles of high-quality, safe product design and environmentally conscious manufacturing. Our motto is to consistently provide products and services that satisfy our customers globally. Based on the principle of quality first, we […]","protected":false},"author":2,"featured_media":0,"parent":1356,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1547","page","type-page","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/pages\/1547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/comments?post=1547"}],"version-history":[{"count":28,"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/pages\/1547\/revisions"}],"predecessor-version":[{"id":4239,"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/pages\/1547\/revisions\/4239"}],"up":[{"embeddable":true,"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/pages\/1356"}],"wp:attachment":[{"href":"https:\/\/www.hdk.co.jp\/en\/wp-json\/wp\/v2\/media?parent=1547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}